Support / FAQ
Need support? Check the FAQs before submitting a ticket at
Shipping and Fulfillment
When will my orders ship?
All orders placed before 7PM will be packaged and shipped the next d
How long does delivery take?
Domestic orders should arrive within 2-3 days of being shipped. Delivery times for international orders vary per country
Do you ship internationally?
Yes we do! However, rates and delivery times vary by country. Keep in mind some countries charge import fees on orders, which the customer is responsible for.
How does the rewards program work?
After signing up for our rewards program, you can start earning 3% back on all your orders. You can redeem them for rewards and even discounts on orders! You can sign up for the program at :
How can you redeem points?
You can redeem points as discounts on future purchases.
Returns and Exchanges
What is the return policy?
All domestic orders can be returned in their original condition within 30 days.
How can I create a return?
Go to the link at the top of the page and create a new ticket. We will respond within 24 business hours