FAQ Section

Shipping and Fulfillment

Refund and Exhanges

Rewards Program

Shipping and Fulfillment

When will my order ship

All orders placed before 2pm will be shipped the same day! Anything after the 2 pm cut off will be shipped the following business day 

How long for delivery?

Depending on the items in the shipment, we may use USPS or Fedex ground. Delivery usually takes between 2-3 days after the order is shipped. For those who need their items fast, we offer an upgraded 2-day shipping option at checkout! 

Do you ship international?

Yes! We do ship international. Shipping and duties are calculated and collected upfront so you can get your order without any hick ups. Major cities in Europe, Brazil, and Asia can expect their orders 2 days after shipping. Other countries may vary.

Returns and Exchanges 

Return Policy

Unsatisfied customers may return their items within 30 days of delivery, return shipping on us! Any defective items may also be replaced within 30 days for free, just reach out to our customer support!

How do I create a return? 

Go to the "Contact Us" page, and let us know which order you would like to return and why! We'll respond shortly with a return shipping label. 

Rewards Program

What is the Fulament Reward System

As a way to show appreciation to our customers, we have offered a free reward system that earns you 3% back on all your orders, no strings attached. These points do not expire, and can be redeemed towards anything in our store!

How do I start earning? 

To start earning rewards points, click the blue button located on the bottom left of your screen. This will bring you to a pop out will all the other info you will need to get started!