Support / FAQ

Shipping and fulfillment 

Returns and Exchanges

Rewards Program

Check the FAQ before submitting a ticket, they may answer your question! If not click the button below to open a ticket, we will respond within 24 hours at the latest. 

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Shipping and fulfillment

WHEN WILL MY ORDERS SHIP?

All orders placed before 7PM will be packaged and shipped the next day.



HOW LONG DOES DELIVERY TAKE? 

Domestic orders should arrive within 2-3 days of being shipped. Delivery times for international orders vary per country.



DO YOU SHIP INTERNATIONALLY?

Yes we do! However, rates and delivery times vary by country. Keep in mind some countries charge import fees on orders, which the customer is responsible for.

Returns and Exchanges 

WHAT IS THE RETURN POLICY?

All domestic orders can be returned in their original condition within 30 days.



HOW CAN I CREATE A RETURN?

Go to the link at the top of the page and create a new ticket. We will respond within 24 business hours. 

Rewards Programs

HOW CAN I START EARNING POINTS?

There is a button on the bottom right side of the website that will create a pop-up for you to log into or sign-up. After signing up you will atomically start earning points when signed in!

HOW MUCH CAN I EARN?

Members will earn 3% back on all orders. You receive 3 points per dollar spend, which can then be redeemed at a 100 points per dollar! We are working on increasing the percentage and rewards for some of our more active members!